Analysis of a scenario related to intercultural business communication

• Номер работы:
  429159
• Раздел:
  Все работы   →   Рефераты и реферативные задания   →   Другое
• Год добавления:
  04.12.2016 г.
• Объем работы:
  13 стр.
• Содержание:
  Contents
  
  I.SCENARIO……………………………………………………………………..2
  II. CULTURAL-DIMENTION APPROACH 3
  III. SMALL-CULTURE APPROACH 5
  IV. CROSS-CULTURAL COMPARISONS IN RELATION TO NATIONAL CONTEXT 7
  V. CONCLUSION……………………………………………………………………9………….
  BIBLIOGRAPHY 13
  
  
• Выдержка из работы:
  Некоторые тезисы из работы по теме Analysis of a scenario related to intercultural business communication
  Option 4
  Analysis of a scenario related to intercultural business communication
  Scenario: My own experience
  
  I. SCENARIO
  I recall working for the company where we bought computer monitors from various suppliers in Japan, Italy, Canada and Taiwan to make our products. We were very tied to production and delivery deadlines, and we let our suppliers know the dates the monitors needed to arrive to allow shipment of our products. I quickly learned that ‘due date’ meant different things in different countries: While the Japanese orders came right on time, the first Italian shipment I ordered was over a week late and was not complete. I called the company to see what had happened, and the Italians were very surprised. ‘What’s a few days late?’ they asked. ‘Next time maybe we will send it a few weeks early. And so the quantity is a little low this time? Next time maybe we’ll send a little more.’
  ..........
  I. CULTURAL-DIMENTION APPROACH
  There are many dimensions of cultural differences which are unique to each country. According to ‘cultural-dimensional approach’, cultures differ in how they communicate, how they use their time, and how they view themselves in terms of empowerment and decision making. These differences are likely to become apparent in business sessions with people from other countries. There has been considerable research done by anthropologists, psychologists and businesspeople on what these differences are and how we can learn to work effectively within other cultures.
  Many business people are not prepared for some of the basic differences that they will experience when working with other cultures. Both businesswomen and businessmen will experience many culturally different styles, mannerisms, and behaviours, and women in particular frequently find themselves wondering whether certain behaviours they are observing are culturally related or are related specifically to their gender (Hofstede, G.,2002).
  ......